Oxbow Archives | Axiom Equipment Group

Senior Service Technician

Come and join our team as a Senior Service Technician!

Are you looking to join a close-knit team in a fast-paced environment? Do you have mechanical experience, including engine troubleshooting and repair?  If this sounds like you or someone you know, we want to hear from you! We are excited to be hiring to fill the role of Senior Service Technician at our headquarters in Oxbow, Saskatchewan on a full-time basis. 

Summary:

Supports the in-house service team and satellite locations’ service team(s) under the direction of the Operations Manager to maximize the achievement of superior equipment service and repairs while providing superior customer service. 

Position overview:

  • Manage and maintain our equipment fleet which includes (but not limited to): light towers, heaters, generators, pumps, air compressors, etc.
  • Trouble-shooting customer equipment issues over the phone or email

The successful candidate will possess the following attributes:

  • Well diverse mechanic with excellent troubleshooting skills (Preference given to Red Seal but not a requirement)
  • Team player
  • Able to work in a fast-paced environment and demonstrates a sense of urgency 
  • Honest, ethical and transparent
  • Well organized
  • Excellent written and verbal communication (Able to communicate over the phone to customers and suppliers effectively)
  • Good computer skills
  • Reliable and hardworking
  • Great customer service skills
  • Excellent planning skills with ability to multi-task and change course of direction quickly
  • Great follow-up skills
  • Valid driver’s license
  • Willing to take training to improve in different areas, if required
  • Welding skills would be an asset

Working Conditions:

  • Standard working conditions for workshop and office environment
  • Some outside work and some field service work may be required
  • Hours: 7:00am – 5:00pm Monday – Friday / Some weekend calls and overtime hours may be required but limited
  • Physically able to lift 75lbs

Job Type:

  • Full-time, permanent